Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Nutify, Dimitrios Christou, Im Brechloch 5, 71254 Ditzingen, Germany, info@nutify.de, +49 176 20815840) of your decision to withdraw from this contract by means of a clear statement. This can be, for example, a letter or an email. You may use the model withdrawal form below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs, without delay and at the latest within 14 days. This excludes additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us. The period begins on the day we receive notice of your withdrawal.

For this refund, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to Nutify, Tiroler Str. 27, 71229 Leonberg, Germany, without delay and in any event no later than 14 days from the day on which you inform us of your withdrawal. The deadline is met if you send the goods before the period expires.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value results from handling them in a way that is not necessary to examine their nature, characteristics and functioning.

Exclusion or early expiry of the right of withdrawal

There is no right of withdrawal for contracts for the supply of goods made to customer specifications, e.g. snacks with your logo.

The right of withdrawal expires early for contracts for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery. This applies to each individual bowl or each individually wrapped cookie whose sealing film or individual wrapper has been opened.

Model withdrawal form

If you want to withdraw from the contract, please fill in this form and send it back.

To: Nutify, Dimitrios Christou, Im Brechloch 5, 71254 Ditzingen, Germany, info@nutify.de

• I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*): ______
• Ordered on (*) / received on (*): ______
• Name of consumer(s): ______
• Address of consumer(s): ______
• Signature of consumer(s) (only for notification on paper): ______
• Date: ______

(*) Delete as appropriate.